We continuously improve our processes in line with customer demands and expectations and aim to establish long-term relationships with our customers. If you want to evaluate our products and services, you can fill in the satisfaction form and send it to us.

AĞAOĞLU's customer satisfaction policy is based on "Customer Orientation". We continuously improve our processes in line with customer demands and expectations and aim to establish long-term relationships with our customers.

We provide our customers with clear and precise information without any charge, keeping personal information confidential. In line with our company's principle of transparency, we make all communication channels openly available to our customers and provide feedback to our customers within the periods we determine.

Feedback and complaints we receive are seen as opportunities to improve our products and services.

By ensuring that all employees are involved in the customer satisfaction process, the necessary personnel and resources will be made available for effective Customer Satisfaction Management.

Information, documents and records obtained during the handling of complaints are confidential and are not given to third parties under any circumstances. When Ağaoğlu Aerospace and Defense Industry has to give information to third parties due to legal requirements, it informs the customer of this situation.

COMPLAINT NOTIFICATION FORM

You can reach us via the link above or the communication channels we have shared below.

Erhan KUZDERE
Quality Management Representative
E-Mail: kalite@ahss.com.tr
Telephone: +90 216 527 18 18
Fax: +90 216 527 18 29